Acceptance of Orders

We validate your order and credit or debit card details you submit to us before your order can be accepted. Once that has been done, we will confirm that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.   We will also need to verify which point of trade your company is from (Make-Up Artist, Salon, School, Wholesale Partner).

Subject to further validation checks we may choose to make, our acceptance of your order brings into existence a legally binding agreement between us.
Make-Up Studio Australia Distribution reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability.

Payment

Unless indicated otherwise payment is to be done directly. We accept payment by VISA and Mastercard. Payment will be debited from your account before the dispatch of your purchase. We also provide Afterpay & Bpay Facilities

All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Delivery Options & Charges

Express Delivery: $10.00, aim to deliver within 2-3 working days (Orders must be placed before midday to ensure prompt delivery).

To the best of our ability every order is processed and shipped on the next business day. All parcels are shipped securely by registered Australia Post and each parcel is traceable.

An order can be delivered to one address only. If you require orders to be sent to multiple addresses you will need to place a separate order for each address.

We’re sorry Make-up Studio Australia only delivers online orders within Australia and Tasmania. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.  We offer delivery to New Zealand on special request.  Please email us on info@make-upstudio.com.au for further information.

Delivery Tracing

Once your order has been confirmed and shipped you will receive a Tracking Number from Make-Up Studio Australia Distribution. You can use this Tracking Number at http://auspost.com.au/  to check the shipment status of your order.

Any other enquiries about your order, please contact our Customer service on 08 83570242. Please have your order number ready.

Delivery Rules and Restrictions

All orders received will be dispatched the next working day for Express delivery. (Depending on stock availability and/or order confirmation).

Orders are processed and shipped on working days only (Monday through Friday, excluding public holidays).

All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order ‘hidden’ at the address.

Make-Up Studio Australia Distribution ships all orders from Adelaide via Australia Post. This extensive delivery network is supported by one of the largest transport fleets in Australia. Delivery lead times will be based on location. Delivery areas further away from Adelaide and rural addresses will result in longer lead times.

For delivery to some rural and semi rural areas Australia Post has restricted delivery operations and no capability to deliver with signature. A card will also be left with pick up details.

To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.

Deliveries to International Addresses

We’re sorry Make-Up Studio Australia Distribution only delivers online orders within Australia and Tasmania. New Zealand delivery is on special request.  Please email us on info@make-upstudio.com.au for further information.

Price Information

Make-Up Studio Australia Distribution has taken great care to ensure prices are accurate. Although we will try to ensure that prices and product and service descriptions on the Website are accurate, we are not responsible for errors that may occur. All prices include GST where appropriate. Charges for delivery are not included in the stated product price.

Colour Reproduction

Make-Up Studio Australia Distribution has made every effort to reproduce colours on the site as accurately as possible. However, different computers reproduce colours in slightly different ways, and so exact colour matches are not yet possible over the Internet.

This means that when you order products from the Shop, colours may differ slightly from what you see on the screen.

Product Images

All images shown with each product on the webshop are as accurately as possible, however product packaging and sizes can change over time.

This means that not all the images shown in the Shop represent the actual product.

Copyright

All designs, text, graphics and their selection and arrangement on this web site are the copyright of Make-Up Studio Australia Distribution or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Make-Up Studio Australia Distribution prior written consent is strictly prohibited.

Trademarks

All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Make-Up Studio Australia Distribution for their use by any person other than the said holders and such use may constitute an infringement of the holders’ rights.

Trading Name and Address

T/AS Make-Up Studio Australia Distribution

Address: 99A Maud Street, Unley, Adelaide – SA 5061
ABN: 65934677434
BSB: 035213
ACC: 408253